Privacy Policy
Our Commitment to Your Privacy
We value your privacy. This policy outlines how we collect, use, and protect your personal information when you visit our website, enter a competition, complete a survey, or contact us.
Even though Fourfold Studio may not legally fall under the requirements of the Australian Privacy Act, we are committed to handling your data ethically and transparently.
Information We Collect
We only collect information that you voluntarily provide to us, or that is necessary for you to interact with our website. This includes:
Contact Information: Your name, email address, and phone number when you fill out a form, contact us, or enter a competition.
Survey & Competition Data: Your voluntary responses to our surveys, and any details required to administer our prize draws.
Website Usage Data: Non-identifiable information such as your browser type and pages visited, which helps us improve our website experience (collected via standard cookies).
How We Use Your Data
We use the information we collect to:
Respond to your inquiries or provide the services you request.
Administer promotions, draw winners, and deliver prizes if you enter a competition.
Analyse anonymous survey feedback to improve our business.
Maintain and improve our website performance.
Online Survey: When you complete a survey, your answers are kept strictly anonymous. If a survey includes a competition entry, your contact details are stored completely separately from your survey answers so that your identity cannot be linked to your responses.
Data Sharing and Security
We will never sell, lease, share, or trade your personal information with third parties for marketing or advertising purposes. We take reasonable technical and organisational steps to keep your information secure and protect it from unauthorised access or disclosure.
Data Retention
We only retain your personal information for as long as necessary to fulfil the purposes for which it was collected. For general inquiries, we keep data for standard business record-keeping. For competitions, all collected participant contact details are securely and permanently deleted once the competition has concluded and the prize has been successfully delivered.
Contact Us
If you have any questions about this policy, or if you would like to request access to or deletion of any personal information we hold about you, please contact us at hello@fourfoldstudio.com.au